Delay in email notifications

Incident Report for Insightly

Resolved

This incident has been resolved.

Posted May 28, 2025 - 19:33 PDT

Monitoring

We've identified the reason for the delays, and have implemented a fix. We will continue to monitor the message flows.

Posted May 28, 2025 - 14:49 PDT

Investigating

Insightly is currently experiencing a delay in sending outbound email notifications. This is only affecting our CRM and Service applications; the Marketing application is not affected.

Posted May 28, 2025 - 14:05 PDT

This incident affected: Insightly Web App.