Host availability - Service Disruption (5:00 PM – 6:10 PM)

Incident Report for Insightly

Resolved

We experienced a service disruption between 5:00 PM and 6:10 PM, affecting both our API and application services. The issue was caused by a host failure within our infrastructure.

Our team identified the root cause and restored service by 6:10 PM. We are continuing to monitor the system and will implement safeguards to prevent a recurrence.

We apologize for the inconvenience and appreciate your patience.

Posted Jul 23, 2025 - 17:00 PDT