Custom Domain Redirection

Incident Report for Insightly

Resolved

This incident has been resolved.

Posted May 31, 2024 - 12:25 PDT

Monitoring

Service has been restored, and we are continuing to monitor the redirect platform stability.

Posted May 31, 2024 - 10:32 PDT

Identified

We've identified the component that is causing the failure and are working with the provider to remediate the issue.

Posted May 31, 2024 - 09:15 PDT

Investigating

Some customers are experiencing DNS resolution problems when using their custom support portal domain names. We are investigating it now and will update you shortly.

Posted May 31, 2024 - 08:31 PDT

This incident affected: Insightly Web App.